Contact

Send the job, not just the model number

The more of your production brief we have, the more specific the answer. Chain style or marking job, metal, wire diameter, target output and site voltage is usually enough.

Request a quotation

We reply with a matching model, its specification sheet and pricing.

Contact details

Phone, email, address and business hours appear here once they are entered under Appearance › Customize › Contact Details. Until then the form is the fastest route to us.

What to include

The process — marking, welding, chain forming or inline chain welding.
The metal — gold, silver, stainless, brass or platinum.
Wire diameter or mark depth — the single most useful number.
Output target — per shift or per day.
Site voltage — 110 V or 220–240 V, and the supply available.

The engineering and sales team — enquiries are answered by the people who commission these machines.

Before you write

You may be able to answer it faster yourself

Full specifications

Power, wire range, cooling, voltage, footprint and weight are published on every model page.

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Common questions

Power selection, YAG versus QCW, chiller requirements and what to specify at order time.

Read the FAQs →

Solutions by process

Marking, welding, chain making and chain welding, each with the models that cover them.

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Credentials

Who you are buying from

Patents, quality-system certification and software registrations held by our manufacturing partner.

Utility model patent
Utility model patent
Quality management system
Software copyright
Software copyright
Software copyright